FAQ

The questions we actually get asked.

Straight answers. If yours isn't here, just ask us.

Will AKO send things out without me seeing them?
No. AKO prepares the work — drafts the emails, builds the quotes, chases the invoices — and hands it to you to approve. Nothing leaves your business without your nod. You keep the wheel; AKO does the driving you tell it to.
Is my data safe?
Your data stays yours. It's held in the UK, it's never used to train public AI models, and access is limited to running AKO for your business. If something genuinely needs a person, AKO flags it rather than guessing.
Do I have to change the tools I use?
No. AKO plugs into what you already run — your inbox, calendar, accounts and documents. Nothing gets ripped out and replaced. We handle the setup during onboarding.
Is it really AI?
Yes — AKO is agentic AI, meaning it doesn't just answer questions, it gets the work done. We're upfront about that. What we won't do is make claims we can't stand behind, or let it act without your approval.
How much does it cost?
AKO is a flat monthly price for the whole business plus a one-off onboarding — not a per-seat licence that climbs every time you hire. The free Admin Audit is exactly that: free, no card. See Pricing & SLA.
What happens if something breaks?
You're covered by a written SLA. We commit to a response time and a fix target — not just "we'll get back to you". AKO Core aims to have urgent issues resolved the same business day; AKO Complete is faster. The full table is on the Pricing & SLA page.
How quickly can AKO start?
Days, not a 12-week IT project. After the audit we scope the first tasks, wire AKO into your tools, and start on your highest-impact, lowest-risk job first — so you feel the difference in the first week.
What kind of businesses is AKO for?
UK service businesses where the owner is also the admin department — accountants, dental practices, garages and similar trades. If your week runs on email, quotes, scheduling and chasing, AKO fits. See Who it's for.

Best way to answer it? Try it.

The free Admin Audit shows you exactly what AKO would take off your plate.

Get my free Admin Audit